Update instructions for Clearview 5.8, 2.4 and XLR ground stations

ClearView Receiver Update and Upgrade Instructions

Copyright 2017 Iftron Technologies, Inc.

For Use With FWUpdate and Web Distribution

Introduction:

ClearView Pro, ClearView Racing, and ClearView XLR Receivers can be updated to the latest operating system and upgraded with the latest add-on options using one of our Future-Proofing cables and an internet connected Windows PC. When your receiver is connected to your PC as per the instructions below, the Updater software will read the version number of your present software and automatically determine what updates and upgrades are correct for you.

Note: If you were expecting an update that you do not see, or no update choices are found, please send a copy of your present version number (visible in the hint line when the ‘power off’ option is highlighted in the pro user menu or when the ‘setup’ option is highlighted in the racer user menu) to us at: clearview@iftrontech.com and request it.

The steps for updating your software to the latest version is very similar to the steps to install add-ons (like an individually purchased spectrum analyzer for the racer receivers). Installing add-ons simply requires selecting an update image with the add-on and then, after the software has been installed, activating the add-on with a numeric key supplied by Iftron for your receiver’s serial number.

Before you begin, you will need the following:

1. Iftron Future-Proofing Cable

2. A Windows PC with operating systems XP through Windows 10 with a known reliable USB port and if using a laptop, a power source good for at least 15 minutes.

3.  A battery or reliable power source for your ClearView receiver, good for at least 15 minutes.

Please note that your Future Proofing cable will need this JR style servo connector in order to work properly. If your cable has a RED wire, it is not needed and should be taped off and prevented from shorting:

Instructions:

Please read through and understand these instructions before actually doing an update, or the receiver could be rendered inoperable until returned to Iftron for reprogramming.

1. Obtain the driver files for the Future Proofing (FP) USB cable: Future-Proofing Cable Driver

2. Install the drivers for the FP USB cable by running the file. Grant administrative permissions as required.

3. Uninstall any previous FWUpdater versions. To insure that you are running the latest FWUpdater, please uninstall any previous versions that are on your computer. (use the Windows ‘Control Panel’ or ‘Settings’ area and select ‘Add or Remove Software’ or ‘Programs and Features’ or ‘apps and features’ depending upon your windows version to remove older copies of the FWUpdater program).

4. Obtain the latest FWUpdater32.exe file provided by Iftron. The most recent version of this program
   can be downloaded from: ClearView Firmware Updater

5. Install the FWupdater32.exe program by running the self extracting installer. Grant administrative permissions as required.

6. Run the FW_Updater program, which should be found in the FWupdater program group of the Windows Start Menu. If asked, grant administrative permission to the FW_Updater program.

7. Run the FWUpdater. When the program starts, it will ask you to ‘Connect to a Device.’

1. Plug one end of your FP cable into an available USB port on your computer. DO NOT plug into your receiver yet.
2. Wait until the computer finds and loads the proper USB driver.
3. With your receiver TURNED OFF, plug the other end into your receiver. The plug is polarity keyed.
4. Now turn on your receiver. MAKE SURE YOU HAVE ENOUGH BATTERY POWER FOR 15 MINUTES OF OPERATION!

8. The “Connect” box should disappear and a confirmation box should pop up saying, “Found Product.” Click ‘YES’ to confirm this is the product you want to update. Note that Clearview (both Pro and Racing receivers) product ID is: 00000010

9. An information box then pops up confirming the connection but indicating that no update image has been loaded. Click OK then click on the blinking box titled ‘Discover Current Versions.’

Note: If you already have the update image you want on your PC, you may skip this step and go straight to step 10.

10. After clicking the ‘Discover’ button, your browser will open to a page that shows all available update options for your connected product. Note: If you are participating in a test program with Iftron, you will have a testing code that you can enter for an expanded list of test images.

11. Locate and choose the update image file you want to use. Files are categorized by

1. Updates
2. Reversions (Back to previous version)
3. Purchased Upgrades (Extra cost feature upgrade)
4. Test Updates (Beta Test Software)

Most likely you will want an image file from the Updates category. You can also use the Reversion images to return to a previous version if you don’t like or have problems with an update. Click on the link for the update you want. A page pops up. Right click the file link and click ‘save link as’ browse to where you want the image to be stored on your computer. e.g Documents, Downloads or Desktop. If you are upgrading with add-ons, you will most likely find your update image in the ‘Purchased Upgrades’ category.

12. Return to your FW_Updater program which is still running. Click the blinking ‘Browse’ button. Browse to the file you previously downloaded that contains the update image. The file will be named in a way that indicates the update and that ends in “PSU.” For example: “CV_PROVER_3-1-C_to_3-2-B.psu” or “IFTRON_CV_5.8_4.0E_to_4.1D.psu”

13. Once the image file is loaded, an info screen will confirm that the new file matches your product. Click OK.

Please close all other software and disconnect from the internet before continuing. Other programs or processes such as virus scans, email, etc. that might distract your PC during the update process should be avoided.

Now click the blinking “Begin Update Process” button found in the lower right of the program window.

14. The update process takes approx. 12 mins. The progress window will periodically display status.

Do Not Remove Power Or Interrupt The Update Process! Do Not Multitask Your PC During The Update Process!

The update is finished when the progress window displays update successful for the 2nd of two processors.

15. Close the program, restart your receiver and all should be good.
    
16. If you are upgrading your receiver with a purchased add-on (like spectrum analyzer capabilities for a Racer), you will need to activate the new piece of software.

If you only updated your unit and are not installing add-ons, your update is now complete. If you are installing an upgrade, please proceed to upgrade activation.

Upgrade Activation:

To activate your new upgrade, you will need a special 10 digit code supplied by Iftron that is unique to your receiver. To get this code, email or call Iftron and give them your purchase information as well as the full version information (it will look something like this: 4.12A 2301234627B).

5. For Racing receivers this information is found in the hint line that is displayed while the ‘SETTINGS” option of your user menu is highlighted.
6. For Pro receivers, this information is found in the hint line that is displayed while the ‘TURN RECEIVER OFF’ option of the user menu is highlighted.Iftron will reply with a 10 digit code that is keyed your units 10 digit ID. This code needs to be entered into your receiver only once. To enter this code, do the following steps as they fit your product:

For Racing receivers:

1. Enter your user menu by clicking twice quickly.
2. Enter the setup menu by clicking on SETTINGS.
3. Enter the activation menu by clicking ACTIVATE.
4. Find the 10 digit field for the add-on feature and enter the activation code supplied by Iftron.
5. Save the code by clicking DONE.
6. Verify that the new capability is now working, if it is not, repeat steps a thru e again, most likely the code was entered incorrectly.

For Pro receivers:

1. Enter your user menu by clicking twice quickly.
2. Enter the setup menu by clicking on CHANGE RECEIVER SETTINGS.
3. Enter the activation menu by clicking ACTIVATE NEW FEATURES.
4. Find the 10 digit field for the add-on feature and enter the activation code supplied by Iftron.
5. Save the code by clicking DONE.
6. Verify that the new capability is now working, if it is not, repeat steps a thru e again, most likely the code was entered incorrectly.

This completes the installation and activation of your update and upgrade. The new add-on features are permanently activated.

Found a bug? Got an idea? Have a question? Please email us at: clearview@iftrontech.com

Link to this document:

https://docs.google.com/document/d/1mIbDrZt9GjlTSEUJKUteK_20wdwMkYLfu-FHMudrL-c/pub